when i got it home and opened it for her to color the marker didn't work. it looked like the marker was dried up or something. a few days later i toke it back up there and explained about the marker and asked if i could exchange it for another one. they said yes so i go back to the display and grab one...there were only two left at the time. so i go up to the cashier with the new one and we do the swap. the cashier said, why don't we check that one just to make sure it works. well we opened it and this one didn't work either! so no big deal there was one left so i go back and get that one. when i get back to the register the manager is there and the cashier is explaining what happened. so i hand the dora thing over to the manager and she said she didn't want to open it...i asked why and she said people don't usually buy opened stuff. i told her i understood that but if we opened it and it worked then i was going to take it and if it didn't work it shouldn't be on the shelf for sale anyways. she kinda rolled her eyes at me and then opened it very carefully. so she gets it open and this one didn't work either. i couldn't believe all 3 didn't work. the cashier proceeds to give me store credit. while she is ringing it up, the manager right in front of me starts taping the markers back in place. i asked what she was doing and she said she was taping them back up to put on the shelf. i was so shocked....i said but they don't work...you know they don't work..and you are going to put them back for someone else to buy. she said YES..she said she didn't care because if she didn't put them back her inventory would be messed up! i was so put off by her attitude...and so began my hobby lobby boycott...that only last about 2 months...lol. so this saturday i went up there and i was looking around and i happened to pass the dora poster. and guess what...the top two were tapped up! and yes i have pics because i had my camera in my purse...lol.
the manager actually did put them back on the shelf. you can totally see where she taped them at. it just irritates me so bad that they knowingly put something on the shelf that doesn't work! before i left i put the tapped ones in the back...lol

2 comments:
OMG! I can't believe that story!!! geez...i would complain through email to corporate! they should damage it out.
i cannot believe that- that is just wrong- i agree- complain to corporate!
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